YT ClipMind ("we", "our", or "the Service") provides digital software and online features, including our website, Chrome Extension, and Pro subscriptions. This Refund Policy explains how refunds work for purchases made through YT ClipMind.
This policy applies together with our Terms of Service. If anything here conflicts with mandatory consumer protection laws in your jurisdiction, those laws prevail.
Because Pro access is delivered digitally and often activated immediately after payment, fees are generally non-refundable, except where required by applicable law or as described below.
Purchasing Pro constitutes your request for immediate access to digital content and services. Where local law requires, you may have a right to withdraw from certain purchases within a limited period; see Section 2.
Nothing in this policy removes rights you may have under consumer protection laws in your country or region (for example, rules relating to faulty services, misleading descriptions, or statutory cooling-off periods for distance contracts).
If you believe a purchase qualifies for a mandatory refund under local law, contact us with your order details and we will review your request in good faith and in line with applicable regulations and our payment processor's requirements.
Recurring and fixed-term subscription plans renew automatically according to the plan you select, unless you cancel before the next billing date.
Cancellation: You may cancel automatic renewal at any time. After cancellation:
Refunds for subscription periods already paid: We do not generally refund charges for billing periods that have already started or completed, unless required by law or we approve an exception (for example, a verified duplicate charge or billing error).
Instructions for managing or cancelling subscriptions may be provided through Paddle (our payment processor), through links in your payment receipt, or by contacting support@ytclipmind.com.
Lifetime purchases grant access to Pro features available at the time of purchase, without recurring subscription fees for that plan.
Lifetime purchases are generally non-refundable once access has been granted, except where required by applicable law or in cases of verified payment error or unauthorized transaction.
If you were charged incorrectly, charged more than once for the same order, or believe a payment was unauthorized, contact us promptly at support@ytclipmind.com with:
We will investigate with Paddle and respond as quickly as reasonably possible. Approved refunds are processed according to Section 6.
Payments are processed by Paddle, which acts as our merchant of record for online checkout. Refunds, when approved, are issued through Paddle's systems to your original payment method where possible.
Refund timing depends on your bank or card issuer; it may take several business days after approval for funds to appear. Paddle's policies and payment network rules may also apply.
Taxes collected at checkout are handled according to Paddle's tax and invoicing practices for your region.
If you have a billing concern, please contact us before opening a chargeback or payment dispute. Chargebacks can delay resolution and may result in suspension of Pro access while the dispute is investigated.
We may provide Paddle and your payment provider with transaction and account records needed to resolve legitimate disputes.
We may update this Refund Policy from time to time. We will post the updated policy on this page. Material changes may also be communicated through the Service or by email where appropriate.
For refund or billing questions: support@ytclipmind.com